METRO Global Solution Center is conducting finance and accounting processes for METRO, a leading international wholesale company based in Germany with food and non-food assortments that specializes on serving the needs of hotels, restaurants and catering (HoReCa) as well as independent traders. Service companies like METRO Global Solution Center, METRO PROPERTIES, METRO LOGISTICS, METRONOM and METRO ADVERTISING provide overarching group-wide services in the areas of accounting and business operations, real estate, logistics, information technology and advertising.
Established in 2012 in Szczecin, METRO Global Solution Center (formerly METRO SERVICES) has evolved from a service provider to a solution partner for the business and our customers.
 

Interesting Facts - Business Service Sector

4
billion zł
Coins The value of the SSC /BPO market in Poland is currently estimated at almost 4 billion zlotys.

35
years of age
Calendar 75% of those employed in this industry are persons aged up to 35 years.


40
languages
Language Services in SSC/BPO centres in Poland are provided in as many as 40 languages.


Metro-biuro

 

We are METRO Global Solution Center (formerly METRO SERVICES). Why the new name? Our company has recently set a clear path to a bright future, claiming a new global strategy. We have adjusted our approach to focus on innovation, high-quality solutions, and a future-ready mindset. We have reached a new level of involvement – not solely as a service provider, but as a business partner and proactive advisor that steps up when needed. Changing the name of the company was only a natural next step.

For 10 years now, we have been providing top-level specialized and centralized services of selected operational processes in finance and accounting for METRO entities mostly located in Europe.

Our office is located in Szczecin, Poland but our expertise and reach have no boundaries. Since the very beginning, we have been giving excellent service to our internal customers. Our experience allows us to add value, be efficiency-oriented, and satisfy our customers.

As an employer, we aim to create an inclusive, international, and innovative environment where people are empowered to move the business forward. Together, we strive towards excellence, constantly improving ourselves and aspiring to be the simply best at what we do. We are constantly growing and developing our position, and we invite you to the experience.

We encourage you to take advantage of our exciting development and upskilling opportunities, team-playing open culture, international mindset, informal atmosphere, and the beautiful office in charming Szczecin city!

Our change is your chance.

 

Interesting Facts - METRO Global Solution Center

350
accounting enthusiasts
Employees We employ about 350 accounting enthusiasts and professionals in our industry.
40
flights/month
Plane We fly from Berlin to various destinations about 40 times a month.
40%
polyglots
Language We’re polyglots – about 40% of us know at least two foreign languages.
25
countries
Globe We serve 25 countries and are constantly developing.
20
languages
Language We are working in diverse environment, full of nationality from all the world and speak about 20 languages.

METRO is a leading international wholesale company with food and non-food assortments that specialises on serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Millions of METRO customers worldwide can choose whether to shop in one of the large-format stores, order online and collect their purchases at the store or have them delivered. METRO in addition also supports the competitiveness of entrepreneurs and own businesses with digital solutions and thereby contributes to cultural diversity in retail and hospitality. Sustainability is a key pillar of METRO’s business, as the Dow Jones Sustainability Index has repeatedly shown.

Get to know more about METRO

METRO - Company Structure

METRO - Company Structure

“Accounting in our DNA” is a unique characteristic of our employees, which enables METRO Global Solution Center to render the best accounting services for the METRO.

Our goal as a service organization is to add value through operational excellence. This assumption is fulfilled by the strategy of employing the best people on the market and by ensuring continuous improvement.

Our commitment is to actively contribute to the sustainable development of our customers by taking over their non-core activities and therefore allowing them to focus on their core-business.

Accounting in our DNA

For a company such as METRO is extremely important to do business in the correct manner, meaning to stick to national and international legislation as well as regulations and of course to act in accordance to the internal code of conduct. This means for us, as METRO employees, to act always simply right - in the way that make us able to safeguard the interests of our customers and the interests of METRO, protect our employees from harm.

Compliance, firmly established in the company culture of METRO, is also an integral part of organizational culture of METRO Global Solution Center. An existing in METRO Compliance Programme has been set up to support all employees in complying with relevant laws, regulations and standards of conduct. For this purpose, clearly defined measures were established. Their implementation is organized and coordinated by the Compliance Officers in each location of METRO, including METRO Global Solution Center.

Essential components of the Compliance Programme are the eight Business Principles we guide in our day-to-day work. They are the foundation of any business at METRO. Therefore, upon joining METRO Global Solution Center are introduced to and requested to observe the METRO Business Principles. We support them in this by taking actions such as: classroom trainings, e-learning trainings, meetings with Compliance Officer and by our internal dedicated communication.

The Business Principles:

  • We make a strict distinction between personal interests and the interests of the company.
  • We do not offer anyone an advantage that cannot be justified.
  • We do not use our position to our personal advantage.
  • We treat all information related to the company as confidential.
  • We respect the rules of fair competition.
  • We treat everyone as equals.
  • We are a fair employer.
  • We respect all legal provisions and regulations.

Compliance Reporting System

For the purpose of preventing and resolving any kind of misconduct or unfair treatment, we have created at METRO a reporting system to respond to alleged deficiencies. It is available for our employees, clients, suppliers and business partners. We encourage them to speak up whenever they observe an alleged misconduct by using METRO Compliance Reporting System available 24/7. While reporting an alleged Compliance incident, the reporter can also remain anonymous.



Contact

In case of any questions, please contact us.

Maria Antoniewska
HR Manager/ Compliance Officer
METRO Global Solution Center
+48 (91) 4866602    


The Teams of METRO SERVICES PL

 

Operations

Back Office

Operational Support